CarnaWhen your school's access ends
What your people see, what survives, and how to restart.
If your school's time on Carna ends — a trial that finishes, an agreement not renewed — the change is visible to everyone at once, and it is worth knowing exactly what they see.
What your people see #
Your school still appears by name in their list, with a badge saying it is closed. It simply does not open.
This is deliberate. Taking the school out of the list would look to a student like their account had lost its school, which is not what happened. The row says both halves: you were here, and it is over.
Underneath the closed school, the code box is still there, so someone who belongs to another school can carry on without being told they were never anywhere.
What survives #
Accounts are personal and they stay. It is the school's access that ended, not anybody's account. If the school comes back, the people come back with it.
Restarting #
Talk to us — whoever arranged Carna for your school, together with the person who handles the agreement. We cannot reopen a school on a request from someone we cannot place.
Before it happens #
If a renewal date is approaching and you are not sure where you stand, ask early. Nothing goes dark without an agreement running out first, so there is always a conversation available before there is a closed badge.