My school is listed but I cannot open it

If you see your school in the list but pressing it does nothing, your school's access to Carna has ended.

Why it is still shown #

On purpose. The row stays, with its name and a badge saying it is closed, because removing it would look like your account had lost your school — and it has not. You were there, and it is over. Both halves are true and the screen says both.

What you can do #

• Join a different school or class with a new code, if you have one. The code box is right under the closed schools for that reason.
• Ask your school. Whoever arranged Carna for them — a head of department, an administrator — is the person who can restart it. We cannot reopen a school on their behalf.

What happens to your work #

Your account is yours and stays. It is the school's access that ended, not your account.